Live chat software for your website
One script tag, a fourteen-day trial, and no credit card. Support chat and community chat in the same widget, so you are not paying for two products or asking visitors to learn two.
Five minutes, honestly
Sign up, paste one line before </body>, reload. The dock is there and you are its administrator.
It is two products
Most live chat tools do support. This also does the group chat that keeps a community on the site — same widget, same members, one price.
It works on a phone
For your visitors and for your operators, which is what makes out-of-hours cover possible at all.
Installing it
One line before the closing body tag
Anywhere that ends up on every page, immediately before the closing </body> tag — a shared template, a layout partial, or whatever your platform calls its footer code box.
Full instructionsQuestions
- How quickly can I have it running?
- Minutes. Sign up, paste one script tag before the closing body tag of the template every page shares, and reload. There is no server component to install and no DNS change to wait for.
- How is this different from Intercom or LiveChat?
- Those are support desks: one visitor talking to one agent. This does that, and also the thing they do not — a room where your visitors talk to each other. If all you need is a support queue with reporting and SLAs, a dedicated helpdesk is the better buy. If your visitors turn up at the same time and would talk if there were anywhere to do it, this is the one that covers both.
- What does it cost?
- From $9.90 a month, priced on how many people can be in the chat at once rather than on how many messages they send — so a busy evening does not produce a surprise. Fourteen days free, no card to start.
- Do I need a developer?
- Not to install it. Pasting one line into a template is the whole job. Single sign-on, which makes your existing users arrive already identified, does want somebody who can edit the code that renders your pages.
Try it on your site for fourteen days.
No card, and nothing to uninstall if you change your mind — it is one line.
Or look at what it does first
The feature pages cover the chat, the support side, moderation and single sign-on.